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eSIM Cove
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eSIM Cove support

Choose your preferred channel. We reply during support hours.

WeChat / WeCom supportIn China, or prefer using WeChat
eSIM Cove WeCom support QR code

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WhatsApp — Opens in a new windowAbroad, or prefer an alternative to WeChatTelegram — Opens in a new windowAbroad, or already using Telegram

Support hours

  • Weekdays: 09:00–12:00, 14:00–23:00 (Beijing time, UTC+8)
  • Weekends & public holidays: 10:00–12:00, 14:00–22:00 (Beijing time, UTC+8)

Replies may take longer outside these hours. Thank you for your patience.

The eSIM Cove team is here to help

Please include your order number so we can find your order and help.